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Essential Aruba OS-CX Troubleshooting Commands

In this guide, I will share the most critical commands I use daily to diagnose and maintain Aruba OS-CX switches (such as the Aruba 6000 series). These commands will help you verify system status, check interface configurations, and troubleshoot network connectivity.

1. Verify System Information

Before making changes, it is crucial to verify the hardware model, serial number, and firmware version.

show system

This command displays the hostname, product name (e.g., Aruba 6000), serial number, MAC address, uptime, and CPU utilization.

2. Backup and View Configuration

To see the complete current configuration of the switch, use the following command. This output can be copied and saved as a backup text file to restore the switch later if needed.

show running-config

3. Check Interfaces and VLANs

Understanding port status is fundamental to network troubleshooting.

Interface Status

Use the "brief" modifier to get a clean summary table of all ports, their status (up/down), speed, and assigned VLANs.

show interface brief

VLAN Configuration

To see all configured VLANs and which ports are assigned to them:

show vlan

4. Connectivity and Neighbor Discovery

Use LLDP (Link Layer Discovery Protocol) to identify neighboring devices such as other switches, access points, or IP phones.

show lldp neighbor-info

This reveals what is connected to specific ports (e.g., Port 14 connects to Switch 198).

Ping and Traceroute

You can test Layer 3 connectivity directly from the switch CLI to verify if a remote IP is reachable.

ping 10.70.0.198

5. Power Over Ethernet (PoE) Status

If you are troubleshooting devices like Access Points or Cameras that are not powering on, check the PoE budget and power draw per port.

show power-over-ethernet brief

6. Check Transceivers (SFP Modules)

For fiber connections, verify the status and type of inserted SFP/SFP+ modules.

show interface transceivers

CLI Pro Tip: The Question Mark

If you ever forget a command or want to see available parameters, type a question mark ?. For example, typing boot ? will show you all available boot options.

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